Returns and Exchanges: Please email us at firstname.lastname@example.org to request a refund or exchange before shipping a package to us so that we can make sure we are ready to receive it. We will accept returns and exchanges on the condition that the product(s) are unused. Customers will pay the return shipping. When we receive the returned item we will verify the quality, we will then issue a full refund or exchange for your products.
Warranty: Please contact us at email@example.com for any concerns regarding a warranty on your product. Many of our rough materials are difficult to warranty, but we will look at each inquiry on a case by case basis.
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